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Privacy policy

This Privacy Policy describes how Glowvita LLC (doing business as "GLOWVITA", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://getglowvita.shop (the "Site") or otherwise communicate with us (collectively, the "Services").

1. Consent

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not access or use our Services.

2. What Personal Information We Collect

To provide our Services, we collect several types of information:

  • Information Provided Directly by You:
    • Contact Details: Name, shipping/billing address, phone number, and email address.
    • Account Information: Username, password, and security settings.
    • Order & Payment Info: Order history, items viewed, and payment confirmation. (Note: We do not store full credit card numbers on our servers; payments are securely processed through PCI-DSS compliant third-party payment gateways.)
    • Customer Support: Records of communications and attachments when you contact us for assistance.
  • Information Collected Automatically (Usage Data): We use cookies, pixels, and similar tracking technologies to collect your IP address, device type, browser information, and interactions with our Site to optimize user experience.
  • Information from Third Parties: We may receive information from shipping partners, payment processors, and fraud prevention services regarding transaction status and security.

3. How We Use Your Personal Information

We use the collected data for the following business purposes:

  • Service Delivery: To process and fulfill orders, manage accounts, handle returns, and deliver customer support.
  • Marketing & Personalization: To send promotional communications, site updates, and tailored offers (you may opt-out at any time).
  • Security & Compliance: To monitor fraudulent activity, protect our platform, and comply with applicable tax, legal, and regulatory obligations.
  • Communication: To respond to your inquiries and send transactional notices.

4. Disclosure & Sharing of Personal Information

We share your personal information only with trusted third parties under strict confidentiality agreements:

  • Service Providers: Third-party vendors providing IT hosting, payment processing, analytics, order fulfillment, and logistics services.
  • Legal Requirements: To comply with applicable laws, regulations, court orders, or enforceable governmental requests.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • No Direct Sale of Personal Data: We do not sell your personal information to third parties for monetary compensation. However, targeted advertising via third-party cookies may be defined as "sharing" under certain U.S. state laws.

5. Cookies and Tracking Technologies

We use functional, analytical, and advertising cookies. You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may impact the functionality and features of our Site.

6. Security of Your Data

We implement industry-standard physical, administrative, and technical safeguards to protect your personal information. Financial transactions are encrypted via SSL/TLS and processed by PCI-DSS compliant gateways. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will promptly delete it.

8. Your Rights and Choices

Depending on your state of residence (e.g., California, New Jersey, or other applicable jurisdictions), you may have the following rights regarding your personal data:

  • Right to Access / Know: Request details about the personal data we hold about you.
  • Right to Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
  • Right to Correct: Request corrections to inaccurate or incomplete data.
  • Right to Opt-Out: Direct us not to share your data for targeted advertising purposes.
  • Right to Non-Discrimination: You will not receive discriminatory treatment from us for exercising any of your privacy rights.

To exercise any of these rights, please submit a request to support@getglowvita.shop.

9. Third-Party Links

Our Site may contain links to third-party websites or external tools. We are not responsible for the privacy practices, content, or policies of those external sites. We encourage you to review their policies separately.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: